Payment policy
At The MJD Shop, we are committed to providing our customers with a transparent and secure shopping experience . This Payment Policy describes our payment processing procedures for all products and services purchased on our site. We encourage you to read it carefully.
1. Accepted Payment Methods
To ensure your flexibility and convenience, we accept several payment methods, including:
-Visa
-MasterCard
-American Express
-Cartes Bancaires
-Apple Pay
-PayPal
-Shop Pay
-Maestro
2. Payment Process
Purchase procedure:
- Add the desired products to the cart.
- Click on the cart icon and proceed to checkout.
- Enter your shipping details and select your delivery method.
- Choose your preferred payment method from those available.
- Enter your payment details in the secure form.
- Review your order summary and confirm your purchase.
After submitting your order, you will receive a confirmation email with the details of your purchase. If there are any problems with your payment, we will contact you as soon as possible.
3. Currency
All transactions on The MJD Shop are made in Euro (€) . Please note that your bank may apply conversion fees, which are beyond our control. The amount charged to your account will include any applicable taxes and shipping charges.
4. Order Confirmation and Invoice
After a successful payment, you will receive an Order Confirmation email containing:
Order number
Summary of items purchased
Total amount charged
Shipping Details
This email serves as your official receipt - please keep it for your records.
5. Payment Security
Your security is our priority. The MJD Shop uses SSL (Secure Socket Layer) technology to encrypt sensitive data during transactions. Our payment processing partners comply with PCI-DSS (Payment Card Industry Data Security Standard) standards to ensure maximum protection of your data.
6. Payment Authorization
By submitting your payment information, you authorize The MJD Shop to charge the specified payment method for the total amount of your purchase . In rare cases where payment fails, we will contact you by email and your order may be canceled or placed on hold until resolved.
7. Refund and Cancellation Policy
Cancellations:
If you wish to cancel your order after payment, please contact us within 24 hours of purchase at info@themjdshop.com Refunds will be processed based on payment method used.
Refunds:
Please see our Refund Policy for requirements, processing times and procedures. Refunds may take up to 10 business days (Mon-Fri) to appear in your account, depending on your bank's processing times.
8. Changing Payment Information
You can manage your payment methods from your The MJD Shop account . To update them:
Log in to your account.
Go to "Account Settings" or "Payment Methods" .
Add, edit, or remove payment information.
Save your changes to ensure they apply to future purchases.
9. Fraud Prevention
To protect our customers, The MJD Shop reserves the right to verify suspicious payments . We may request additional information to confirm transactions considered at risk.
10. Contacts
For questions or assistance with orders or this Payment Policy, Please contact our customer service.
Company Details:
Business Name: The MJD Shop
Physical Address: 27 Rue du Pila St Gely, 34000 Montpellier, France
Email: info@themjdshop.com
Phone: +33 7 67 72 62 51
Business Hours: Monday to Friday, 9 AM – 6 PM, (GMT+01:00) Central European Standard Time (Paris)
We will get back to you within 24 hours.
Thank you for choosing The MJD Shop! We are here to provide you with exceptional service and appreciate your trust.